leather care

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Jane Dough

• January 11, 2022 09:42

Hi,

 

I recently purchased some boots from you but they are scuffing badly at the front when ever I wear them.

What can I do to protect / clean them?! Help!

 

 

Thanks!

 

Jane

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• Official comment

  

  Peter Tailby

  • January 11, 2022 09:48

  Hi Jane Dough

   

  Sorry to hear your new boots are scuffing. This shouldn't be happening.

  I've raised a case to let the product team know and they will be in touch with some recommendations to bring them back to their best!

   

  Thanks!

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• 

  Kurt

  • January 11, 2022 09:46

  Hi Jane Dough

   

  I have the same boots and the same issue.

  I've used leather cleaner on them which has really helped but also this table is a good reference point:

   

  

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